Returns & Exchanges

At CHIQUEL, we want you to be completely satisfied with your beauty purchase. If you are not entirely happy with your order, we offer a 30-day return window for unopened and unused products.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original packaging, ensuring all protective seals remain intact to qualify for a refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.